Shipping policy

FREE shipping on orders over $150 Australia wide

In Australia, the shipping’s on us for all orders over $150! Postage for orders under $150 is $10 via regular delivery with Australia Post which is a trackable service. You also have the option to choose Express Post for $12 if you want super fast, trackable delivery (next day service in most city areas).

Place your order before 1pm and we guarantee that we’ll have it shipped out the door on that day! We appreciate ‘Skirt Emergencies’, so if you have an extremely tight delivery timeframe, or special delivery request, give us a call – 1800 047 494.

 

New Zealand shipping

Standard NZ delivery with tracking is $12 and approximately 4-10 working days. Please get in touch if you required a faster service. The above postage estimate to New Zealand is calculated in business &/or working days and do not include public holidays and weekends.

 

International shipping

For International orders (other than NZ) – there is flat rate postage of A$25. All International Postage Services are sent via a trackable service, so that the package can be tracked.

 

General information

Products are shipped from Mooloolaba in Queensland.

Shipping labels are automatically generated from the shipping information you provide at checkout. It is your responsibility as the customer to check your delivery details are correct (for example unit or house number, post code, etc). Incorrect delivery information may result in a delayed delivery by Australia Post which is beyond our control, regardless of the type of shipping option you choose. We do not accept any responsibility for incorrect details, nor can we issue refunds for items potentially lost or delayed due to incorrect delivery information.

 

FREE size exchanges

We understand selecting the right style and size online can be a difficult one. If you’ve received your order and have determined that you need a different size (style or colour), we want to help you get the right size fast. For this reason, we offer a free size exchange for online orders within 100 days of purchase with no additional send out shipping charges.

Please contact us via email, or better yet, pick up the phone and give us a call on 1800 047 494. Have your online order number ready when speaking with us. Of course, all products must be returned in their original condition, unwashed, unworn and with tags still attached. View our Returns Section for further details.